Emergency Funding Guidelines

Emergency funding at the college serves the purposes to aiding students through times of unexpected financial hardship and related exigencies. These circumstances include but are not limited to familial bereavement overseas, emergencies within the family, or if there are acute circumstances during the semester that incur extra cost for the student to be living healthily on campus.

Students may apply to emergency funding from Student Services, and speak directly to the Associate Director (AD) of Student Services, Carol Pillai. Students may choose to first approach their Assistant Deans or Residential Life Officers (RLO), but this is not necessary if the student does not wish for the situation to be shared with them. Students may need to explain their needs and situation, and these conversations will be kept strictly confidential between the Associate Director of Student Services and the Dean of Students, for the decision for disbursement to be made.

All emergency requests will be responded to within 12-24 hours. The college will try its very best to assist all students in times of need, and amounts disbursed will be assessed on a case-by-case basis.

Please write to Carol Pillai, Associate Director of Student Services, at carol.pillai@yale-nus.edu.sg for more information.

Exchange students who are thinking of putting in a request are advised to first contact and inform their home institution of their circumstances.

Criteria for considerations may include, but is not limited to the following:

1. General Criteria

  • Assessment of general needs criteria by Student Services through information provided by student’s AD or RLO.
  • Principles for evaluating genuine needs of student and the amount to be dispersed will be largely based on student’s financial aid status, the justification for the amount requested and the situation the student is currently facing.
  • Typical range of amount funded: Either full coverage by Student Services (no repayment needed), partial co-coverage, or loans (as per individual circumstances) with full payment to be made before graduation.

2. Some broad scenarios of successful funding awarded

  • Family emergency due to bereavement of an immediate family member and student was required to fly home immediately.
  • Personal medical-related emergency, etc.
  • Unforeseen emergency such as loss of laptops, etc.

3. Common reasons for rejection

  • When there is evidence of personal negligence and/or a lack of pro-activeness in financial budgeting of student
  • Track record of accessing Emergency Fund is considered – if there is evidence of overreliance on the fund, students will be recommended for more sustainable assistance such as financial wellness and budgeting training, and job hunting.

Students must note that the emergency fund is not to be used as another source of financial aid.

4. Application Process

a. Information needed and process

    • Approach your ADs or RLOs for personal advice. They will be able to provide emotional support and evaluate genuine needs as well.
    • The ADs and RLOs can then email the Associate Director of Student Services with details of their assessment on:
      i. Situation of student / description of events
      ii. Urgency of funding
    • Student Services will get in touch with student to understand more about the situation and look at the specific financial needs (e.g. items and estimated funding).

b. Expected timeline

    • Emergency situation can be attended to within 12 to 24 hours.

c. Pay out options

i. Award letter. This may take up to 2 to 3 weeks to be processed for the amount to be credited into your account
ii. Student Service will purchase the item or pay for student. If it’s a loan, student will repay costs in installments.
iii. Students to be reimbursed through Request For Payment (RFP).